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IT Support for Small Business

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Storage Networks provides IT support for small businesses and startups that have limited, or no dedicated IT staff. We offer both ongoing preventative maintenance contracts or  hourly "per project" pricing models. 

We are here to help whether your business is just starting, or if you are dealing with explosive device growth (tablets, smartphones, PCs) as your staff count grows. 

How we help SMBs (Small Businesses) with IT

Employees today have more devices than ever before, running OSes ranging from Windows to MacOS to Android and IOS. Storage Networks helps  ensure all the devices are centrally managed, tracked, deployed, and patched against cyber attacks. 

Security, Anti-Virus, Malware

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We deploy and manage Intune, Carbon Black, Malwarebytes, Crowdstrike and other products to make sure your devices are protected against increasing cyberattacks. 

PC, Laptop, and Workstation

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We design, sell, and service PCs and Laptops from all major manufacturers including HP, Lenovo, Dell, and Apple. Whether you need simple PCs for Microsoft Office applications, or workstations for Adobe Creative Suite or AutoCAD, we support Windows, MacOS, and Linux and ensure you have an organized system to deploy new OS instances and software via Active Directory, Intune, or other MDMs. 

Remote Monitoring

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We provide monitoring and proactive remediation of problems with critical devices and processes such as firewalls, switches, servers, backups, and workstations. 

Employee On-Boarding 

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With so many devices to manage, onboarding and terminating employees can be challenging. Storage Networks will help define and oversee a scriptable, repeatable procedure to provision computer login, e-mail, CRM, and other application access for new employees as well as procedures to lock and archive data during termination. 

Phone & Conferencing

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We setup phone and video conferencing solutions including Teams, Zoom, RingCentral, FreePBX and others to ensure your local and remote employees can collaborate with each other as well as your clients. 

Mobile Device Management

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Company owned iPads, iPhones, and Android tablets / phones need to be configured to access company data, tracked, and secured especially when deployed "in the field" for onsite sales or service technicians. Deploy MDM tools such as JAMF and Intune (Endpoint Manager) to manage Apple, Android, and Windows devices. 

Wireless and Wired Networks

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All businesses need a firewall, wireless, and traditional wired networking.  Storage Networks helps with deploying, monitoring, and supporting switches, routers, gateways, and access points. Whether you are starting with entry level ISP provided devices from Comcast or Verizon, or ready to move up to a business class Fortinet or Cisco device, we are here for you. 

E-Mail and Collaboration

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We are an authorized Google and Microsoft Partner that can assist with Office 365 / Google Workspace setup and backup. For customers that want to reduce or eliminate recurring fees, we also support other options such as SmarterMail (Office365 and G-Mail alternative) and LibreOffice. 

 Onsite support is available around  Massachusetts & New Hampshire. Remote support is available across the US.